Cynthia Cohen - civilian to federal client
As a part of the federal-wide Hiring Reform Initiative (streamlining the hiring process), 89% of federal agencies have committed to the elimination of the requirement of narratives, or Knowledge, Skills, and Abilities (KSAs), from the initial application. Therefore, as an applicant for a specific announcement, you are most likely NOT required to provide a narrative response for each KSA. Have KSAs been actually eliminated? Yes and No!
In lieu of providing a KSA narrative response, hiring agencies want you to include in your work history clear, concise, and supported evidence that describes how you meet the requirements of the answer you chose for each KSA in the online assessment questionnaire. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be cross-referenced to the answers you give in the online assessment questionnaire to validate whether the level that you selected is appropriate. Your answers may be adjusted, as appropriate, and you might even be eliminated from consideration if hiring agencies don't see support for your answers in your resume.
This change has given "birth" to the "KSA-driven" resume, which puts the responsibility on the resume to support all claims of KSA knowledge within the resume. This is integral in determining if you meet the basic qualifications of the position, and whether you are found to be "Best Qualified." Therefore, it is important to thoroughly explain what you have accomplished and how you did it. This should be done in a truncated summary form [using the CCAR (Challenge-Context-Action-Result) format] in the Additional Experience section of the resume.